Fix Mobile Phones in High Wycombe

Screen Repairs

A damaged screen is the most common reason people need their phone fixed. Sometimes it's obvious, with a spider-web of cracks after a drop on the pavement. Other times the glass looks fine but the display underneath has failed, showing coloured lines, black patches, green tints or a screen that flickers or stays dark while the phone is clearly still on.

It's tempting to keep using a cracked phone, but small cracks tend to spread, sharp glass can cut fingers, and gaps in the screen let in dust and moisture that can damage other parts. Screen replacement on a modern phone involves careful work with adhesives, fragile cables and sensors such as face unlock and proximity sensors, so it's worth having it done properly. After a screen repair we test touch response and display before the phone is handed back.

Not sure whether yours needs replacing? Read how to tell if your phone screen needs repair.

Battery Replacement

Every phone battery wears out over time. After a couple of years of daily charging, most batteries hold noticeably less charge than they did when new. The good news is that a tired battery is usually one of the simplest ways to bring an older phone back to life.

A swollen battery needs attention straight away. If your screen is lifting, the back is bulging or the phone no longer sits flat on a table, stop charging it and get in touch. Don't press on it or try to open it yourself.

Battery not lasting the day? See why your phone battery may be draining so quickly.

Charging Port Problems

A phone that won't charge properly is frustrating and, if it isn't dealt with, will eventually leave you with a phone that won't work at all. Charging faults have several possible causes, and the fix depends on which one it is.

Before you come in, try a different cable, plug and wall socket, as a worn cable is a common culprit. Pocket lint packed into the port is another surprisingly frequent cause. Please don't dig into the port with pins or anything metal, as it's easy to damage the contacts. If the phone still won't charge reliably, we can check whether the problem is the port, the battery or something on the phone's board.

Work through the basics in phone not charging: common causes and what to try, or read about charging port repair symptoms and options.

Water and Liquid Damage

Phones end up in sinks, baths, puddles and pint glasses more often than anyone would like. Even phones sold as water-resistant can be damaged, because seals weaken with age and after drops. Liquid damage doesn't always show immediately: corrosion can build up inside over days, so a phone that seems fine after a dunk can fail later.

We'll be straightforward with you: not every liquid-damaged phone can be saved, and how well a phone recovers depends on what it was dropped in, how long it was wet and what happened afterwards. What we can promise is an honest assessment and a clear explanation of your options. The sooner you bring it in, the better the chances usually are.

Step-by-step advice: what to do if your phone has water damage.

Phone Not Turning On

A phone that won't switch on can look like the end of the road, but it often isn't. The cause might be as simple as a fully drained battery or a software crash, or it might be a failed battery, a faulty charging port, a damaged screen that's actually on but showing nothing, or a problem on the main board.

If none of that helps, a proper diagnosis is the next step. Working out the actual fault before deciding anything means you won't replace a phone that only needed a battery, or pay for a repair that won't solve the problem.

More checks in our guide: phone won't turn on troubleshooting steps.

Camera, Speaker and Microphone Problems

These faults are easy to put up with for a while, until you need to take a photo of a document, join a video call or hear someone on speakerphone.

Checks to try at home: phone speaker or microphone not working.

Software and Performance Problems

Not every phone fault is physical. Apps that crash, a phone that freezes or restarts on its own, an update that won't install, storage that's always full, or a handset that's become painfully slow can all point to software problems.

Some software problems can be solved with troubleshooting and settings changes; others need a reset, which can erase the phone. We'll always explain what's involved and talk to you before doing anything that could affect your data. Some symptoms that look like software, such as random shutdowns, can actually be caused by a worn battery, which is another reason diagnosis matters.

Before any repair, it's worth reading how to protect your data before a phone repair.